Terms & Conditions

Last Updated: January 15, 2024

Welcome to Hexagon Technology. These Terms and Conditions outline the rules and regulations for the use of our services and website.

1. Introduction

By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use Hexagon Technology’s services if you do not accept all of the terms and conditions stated on this page.

2. Services

Hexagon Technology provides IT consultancy, infrastructure technology, data security, and related technology services. We reserve the right to:

Modify or discontinue any service without prior notice
Refuse service to anyone for any reason at any time
Update service offerings and pricing as needed

3. Intellectual Property Rights

Unless otherwise stated, Hexagon Technology and/or its licensors own the intellectual property rights for all material on this website and in our services. All intellectual property rights are reserved.

You must not:

Republish material from our website or services
Sell, rent, or sub-license material from our services
Reproduce, duplicate, or copy material for commercial purposes
Redistribute content from Hexagon Technology without permission

4. User Responsibilities

When using our services, you agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized use
Use our services in compliance with all applicable laws
Not interfere with the proper functioning of our services

5. Service Level Agreement (SLA)

For our technology services, we commit to:

Uptime: 99.9% availability for infrastructure services
Support Response: Within 24 hours for standard support tickets
Security: Industry-standard encryption and security measures
Data Backup: Regular backups with 30-day retention

6. Confidentiality

Both parties agree to maintain confidentiality of:

Proprietary information
Business strategies and data
Technical specifications
Customer information and data

7. Limitation of Liability

To the maximum extent permitted by law, Hexagon Technology shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Service interruptions or data breaches beyond our control
Third-party actions or services

8. Payment Terms

Invoicing: Monthly or as specified in service agreement
Payment: Due within 30 days of invoice date
Late Payments: May incur 1.5% monthly interest charge
Disputed Charges: Must be reported within 15 days

9. Termination

We may terminate or suspend access to our services immediately, without prior notice, for:

Breach of these Terms and Conditions
Non-payment of fees
Fraudulent or illegal activities
Violation of security policies

10. Data Protection and Privacy

We are committed to protecting your data in accordance with:

Vietnam’s Law on Personal Data Protection
GDPR (for European clients)
Industry best practices for data security

For details on data handling, please refer to our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the courts of Da Nang, Vietnam.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Hexagon Technology Ricco Building, 363 Nguyen Huu Tho Da Nang, Viet Nam

Phone: +84 902 585 979
Email: contact@hexagontech.vn
Website: https://hexagontech.vn

Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These terms were last updated on January 15, 2024. We recommend reviewing them periodically for any changes.